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OUR CARE-LINE

Our Care-Line will answer any inquiries related to claim. If you just want to get some advices on the best way to be insured or want to find out if your current processes are suitable, this Care-Line will also offer you guidance.

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Claim Process

Filing Claim


Once received your claim notification, we proceed the claim accordingly and if necessary we launch assistance services immediately.

Circumstance Evaluation


The claim evaluation processes are quick & slick to fulfil our mission Fast & Speedy. We guarantee that you will get the claim decision faster-ever either repair/replacement/reinstatement.

Claim Settlement


Upon completion of Repair, Replace or Reinstatement process, all claims payments will be finalized in settlement on behalf of you on the cashless basis.

After Claim Service


Our team will always care about you even after your claim is discharged. We always welcome your presence if you are unsatisfied with our services.

2nd Floor, Phnom Penh Tower, #445, Preah Monivong Blvd, Phnom Penh, Cambodia
Tel: +855 23890888

Email: claim@cbgeneral.vip